1. About Our Terms

 

1.1 These terms and conditions of use (“Terms”) explain how you may use this website and any of its content (“Site”). These Terms apply between Waysafe Fire and Safety (“we”, “us”, or “our”) and you, the person accessing or using the Site (“you” or “your”).

1.2 Please read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you must stop using the Site immediately.

1.3 These Terms apply to all content, pages, and functionalities of the Site provided to you for information purposes only, including our products, services, and safety resources.

 

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2. About Us

 

2.1 We are Waysafe Fire and Safety, a company registered in the United Arab Emirates, specializing in fire protection systems, safety products, and related services.

2.2 Our registered office is located in Dubai, United Arab Emirates.

2.3 For any questions or concerns regarding this Site or our services, please contact us through the details provided on our [Contact Us] page.

 

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3. Using the Site

 

3.1 The Site is provided for your personal or business reference use related to fire and safety solutions.

3.2 You are responsible for ensuring that any information you submit through the Site is accurate and lawful.

3.3 We make no guarantee that the Site or its content is available or suitable for use outside the UAE. If you access it from elsewhere, you do so at your own risk and are responsible for compliance with local laws.

3.4 We strive to make the Site accessible and user-friendly. If you face any issues, please contact us through [Contact Us].

3.5 You agree not to misuse the Site, including by:

 3.5.1 uploading or transmitting any harmful material (such as viruses, malware, or spam);

 3.5.2 attempting unauthorized access to our servers, systems, or any part of the Site; or

 3.5.3 using the Site for fraudulent, illegal, or misleading purposes.

3.6 We may suspend or restrict your access to the Site if we believe you have breached these Terms or applicable laws.

 

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4. Registration and Password Security

 

4.1 Some parts of the Site may require registration or account creation.

4.2 We may refuse, suspend, or terminate any registration at our discretion.

4.3 You are responsible for keeping your login details secure and confidential.

4.4 If we suspect misuse or unauthorized access to your account, we may suspend it or require you to change your password.

4.5 Any personal data you provide during registration will be handled according to our Privacy Policy available at [Privacy Policy].

 

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5. Your Privacy and Personal Information

 

Your privacy matters to us. Any personal information you provide will be handled in line with our Privacy Policy, which explains how we collect, use, store, and protect your personal data. The Privacy Policy also outlines your rights and how to contact us if you have any concerns.

 

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6. Ownership, Use, and Intellectual Property Rights

 

6.1 All intellectual property rights in the Site and its content (including text, images, videos, designs, logos, and software) belong to Waysafe Fire and Safety or its licensors.

6.2 You may view and print content for personal or internal business reference only. You must not copy, reproduce, distribute, or modify any content without our written permission.

6.3 The Waysafe Fire and Safety name, logo, and related trademarks are owned by Waysafe Fire and Safety and protected by UAE and international laws. Any unauthorized use is strictly prohibited.

 

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7. Submitting Information to the Site

 

7.1 While we try to ensure that the Site is secure, we do not guarantee that any information you send through it is completely confidential.

7.2 Except for personal data (covered by our Privacy Policy), any material you submit through the Site (such as inquiries, feedback, or suggestions) may be used by us freely and without restriction.

 

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8. Accuracy of Information and Availability of the Site

 

8.1 We make reasonable efforts to ensure that the information on this Site is accurate, up-to-date, and relevant to fire and safety standards. However, we make no guarantees, and you should not rely solely on this information for making safety or business decisions.

8.2 Access to the Site may be temporarily or permanently interrupted for maintenance or other reasons beyond our control.

 

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9. Products and Services Information

 

9.1 Product images and descriptions on this Site are for illustrative purposes only. Actual products, specifications, or availability may vary.

9.2 All quotations, orders, and services are subject to separate written agreements or company policies.

 

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10. Limitation of Our Liability

 

10.1 Except for any liability we cannot exclude under UAE law, Waysafe Fire and Safety will not be legally responsible for any:

 10.1.1 indirect or unforeseen losses;

 10.1.2 data loss, system damage, or profit loss resulting from Site use;

 10.1.3 business interruption or downtime; or

 10.1.4 use of or reliance on information available on the Site.

10.2 You access and use this Site entirely at your own risk.

 

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11. Events Beyond Our Control

 

We are not liable if we fail to perform any obligations due to circumstances beyond our reasonable control, including but not limited to technical failures, internet outages, fires, floods, pandemics, or government restrictions.

 

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12. Rights of Third Parties

 

These Terms apply only to Waysafe Fire and Safety and the Site user. No other person or entity has rights to enforce any part of these Terms.

 

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13. Changes to These Terms

 

13.1 We may update these Terms from time to time to reflect legal, operational, or technical changes.

13.2 Updated Terms will be posted on this Site, and continued use of the Site after such updates means you accept the new Terms.

 

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14. Governing Law and Dispute Resolution

 

14.1 These Terms are governed by the laws of the United Arab Emirates.

14.2 Any disputes or claims will be subject to the exclusive jurisdiction of the Courts of Dubai, UAE.

14.3 We aim to resolve disputes promptly and professionally. Please contact us if you have any complaints or concerns.

15. Payment Terms

 

15.1 All orders placed with Waysafe Fire and Safety are subject to full payment terms as outlined below. By placing an order through our website, email, quotation, or in person, you agree to comply with these payment conditions.

 

15.2 Payment Requirement:

All payments must be made in 100% full amount against the order, prior to the commencement of any delivery, service, or dispatch of goods. No order will be processed, scheduled, or delivered until full payment has been received and confirmed.

 

15.3 Accepted Payment Methods:

Payments can be made via any of the following methods:

•Bank transfer or deposit to our designated company account

•Cash payments made at our registered office

•Any other method explicitly approved in writing by Waysafe Fire and Safety

 

15.4 Order Confirmation:

An order will be considered confirmed only after full payment is received and acknowledged by Waysafe Fire and Safety. We reserve the right to decline or delay processing if payment is incomplete or unverified.

 

15.5 Currency:

All payments must be made in United Arab Emirates Dirhams (AED), unless otherwise agreed in writing.

 

15.6 Non-Payment or Delayed Payment:

Failure to make payment in full as required may result in:

•Cancellation or suspension of the order or delivery;

•Withholding of any products, materials, or services; and

•Additional administrative or storage charges, if applicable.

 

15.7 Refunds and Cancellations:

Once payment has been made and the order is confirmed, cancellations or refund requests will only be considered at the discretion of Waysafe Fire and Safety. Approved refunds will be processed within a reasonable period and may be subject to administrative charges.

 

15.8 Invoices and Receipts:

A valid tax invoice will be issued upon confirmation of payment. Customers are advised to retain a copy of the payment receipt for their records.

 

15.9 Pricing and Changes:

All prices are subject to change without prior notice. However, once an order is fully paid and confirmed, the agreed price will remain valid for that specific transaction.

 

Shipping & Payment Policy
We offer FREE delivery on all orders of AED 800 and above (Cash or Card on Delivery).
For orders below AED 800, a standard delivery fee will apply.

 

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✅ Final Note:

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.